Privacy Policy for kocodrama.com
1. Introduction
At kocodrama.com, we are firmly committed to protecting the privacy and personal data of all our users. Upholding your privacy is a fundamental part of our operations, and we process personal data in strict compliance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the California Consumer Privacy Act (“CCPA”), and other relevant regulations. This Privacy Policy outlines the scope of the data we collect, why we collect it, how we use it, and the rights you have in connection with your personal information.
2. Scope of this Policy and Data Controller
This Privacy Policy applies to visitors, users, and account holders of the website located at kocodrama.com (“Site”). The data controller responsible for the processing of personal data via this Site is KocoDrama. References to “we”, “us”, and “our” throughout this Privacy Policy refer to KocoDrama as the data controller. Should you have queries about this policy or data handling at any point, you may contact us via email at [email protected].
3. Categories of Personal Data Processed
We collect and process the following categories of personal data, depending on your interaction with kocodrama.com:
a) Usage Data
Includes information automatically collected when you visit the Site, such as your browser type and version, IP address, referring/exit pages, date and time of visit, session duration, pages visited, and other diagnostic or analytics data.
b) Account Data
Information provided when you register for an account, including your full name, email address, physical address, and phone number.
c) Profile Data
Includes your content preferences, viewing history, purchases made on the Site, and any behavioral data derived from your interaction with content.
d) Communication Data
Records of support inquiries, emails you send to us, chat correspondence (if applicable), and other communications between you and kocodrama.com.
e) Technical Data
Data about the devices used to access our services, such as device model, operating system, mobile network information, browser type, settings, and other system configurations.
f) Transaction Data
Includes payment details, billing address, delivery details, order history, and transaction identifiers processed securely via payment partners.
g) Preference Data
Information regarding your choices about receiving promotional materials, marketing communication, participation in surveys, and your declared interests in specific content or features.
4. Legal Bases for Processing
We process your personal data based on lawful grounds, consistent with applicable legislation:
– Performance of Contract: Where we need the data to provide services that you have requested (e.g., account creation, billing).
– Consent: For sending marketing communications, certain types of cookies, and other non-essential data processing, contingent on your permission.
– Legitimate Interests: To operate, enhance, and secure kocodrama.com; maintain proper business records; prevent fraud; and analyze user experience.
– Legal Obligations: Where processing is necessary to comply with applicable laws, regulations, or court orders.
5. Your Rights
Under GDPR, CCPA, and other relevant privacy laws, you have the following rights with respect to your personal data:
– Right of Access: Request details about the data we store about you.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your personal data, where applicable.
– Right to Restriction: Ask to restrict how your data is processed under certain circumstances.
– Right to Data Portability: Receive your data in a structured, machine-readable format and transmit it to another provider.
– Right to Object: Object to processing conducted on grounds of legitimate interest or direct marketing.
– Right to Withdraw Consent: Revoke consent at any time for data processing based on consent.
You may exercise these rights by contacting us at [email protected]. We will respond in accordance with applicable laws.
6. Security Measures
We apply a range of administrative, technical, and organizational measures to protect your personal data. This includes but is not limited to:
– Encryption of data in transit and at rest
– Role-based access control and multi-factor authentication
– Regular backups to secure servers
– Staff training on data protection best practices and confidentiality
– Routine security assessments and threat monitoring
While no system is entirely immune from risks, we undertake all reasonable steps to ensure your data remains protected.
7. International Transfers
Your personal data may be transferred to, and maintained on, servers located outside of your country of residence. Such transfers are conducted under appropriate safeguards, including the use of Standard Contractual Clauses as approved by the European Commission, and assessments to ensure adequate data protection levels. We comply with all applicable legal requirements relating to cross-border data transfers.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, and to meet legal, regulatory, and operational requirements:
– Account Data: For as long as the account remains active, and for a reasonable period thereafter for record-keeping.
– Transaction Data: Retained for tax and accounting purposes for up to 7 years.
– Communication Data: Up to 3 years from date of last contact.
– Usage and Technical Data: Retained pseudonymously for analytics purposes for up to 24 months.
– Preference Data: Until consent is changed or withdrawn.
After these periods, data is securely deleted or anonymized.
9. Cookie Policy
kocodrama.com uses cookies and similar technologies for the following purposes:
– Essential Cookies: Necessary for core functionality, such as authentication or account management.
– Functional Cookies: Remember your preferences and optimize your experience.
– Analytics Cookies: Help us understand user behavior through services such as Google Analytics.
– Performance Cookies: Track performance metrics, such as page load times and error rates.
We do not use cookies for advertising purposes unless explicitly agreed upon.
10. Cookie Management & GDPR/CCPA Compliance
On your first visit to kocodrama.com, we ask for your consent via a cookie banner. You may manage your cookie preferences through the settings available on our Site or by adjusting your browser settings to block or delete cookies. California residents may also opt-out of certain data sales or sharing aspects under the CCPA through the “Do Not Sell My Personal Information” section on our Site, if applicable.
11. Children’s Privacy
kocodrama.com is not directed to children under the age of 13 and does not knowingly collect personal data from anyone in this age group. If we become aware that a user under the age of 13 has provided personal information without verified parental consent, we will take steps to delete such data promptly.
12. Policy Updates and Notification
We reserve the right to update this Privacy Policy to reflect changes in legal requirements or our processing activities. Any significant changes will be communicated via notices on the Site and, where appropriate, by email. Continued use of the Site following changes indicates acceptance of the updated policy.
13. Contact
For any questions, concerns, or requests regarding this Privacy Policy or how kocodrama.com processes your personal data, please contact us by email at:
We remain committed to full compliance with GDPR, CCPA, and global privacy standards. We encourage all users to contact us should they have privacy-related concerns, and we will respond in a timely and responsible manner.